Privacy policy
Effective date: October 10, 2026 · Last updated: October 10, 2026
Jabz AI Solutions ("Jabz," "we," "us," or "our") provides AI receptionist, call-handling, and business automation services. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you use our website and services.
Information we collect
Depending on how you interact with Jabz, we may collect:
- Account information: name, email address, password credentials, business name, and account preferences.
- Contact and demo information: details you submit through forms, including your phone number, business type, and message.
- Call information: phone numbers, call timestamps, routing details, recordings, transcripts, summaries, and other content processed at your direction through the AI receptionist.
- Billing information: subscription and transaction details. Payment card data is handled by Stripe and is not stored by Jabz.
- Technical information: IP address, browser and device type, pages visited, approximate location, and diagnostic or security logs.
How we use information
- Provide, operate, personalize, and improve the Jabz services.
- Create and secure accounts, process subscriptions, and provide customer support.
- Route calls, generate transcripts or summaries, and deliver the features you request.
- Monitor reliability, prevent abuse, troubleshoot problems, and protect our users.
- Send service communications and, where permitted, information about relevant products. You can opt out of marketing messages at any time.
- Comply with legal obligations and enforce our agreements.
Service providers
We use trusted providers to operate the service, including Firebase for authentication, hosting, and data services; Stripe for billing; and specialized voice-processing providers for call handling. These providers process information only as needed to provide their services to us and under their applicable privacy terms.
When we share information
We do not sell personal information. We may share information with service providers described above, professional advisers, law enforcement or other parties when required by law, or a successor involved in a merger, financing, acquisition, or sale of assets. We may also share information when necessary to protect the rights, safety, and security of Jabz, our customers, or others.
Call recordings and customer content
If you enable call recording or transcription, you are responsible for giving callers any notices and obtaining any consent required by the laws that apply to your business and callers. You control the business content you send to Jabz and are responsible for ensuring that you have the right to process it.
Retention and security
We retain information for as long as needed to provide the service, meet business and legal requirements, resolve disputes, and enforce agreements. Retention may vary by account settings, service configuration, and the type of information. We use administrative, technical, and organizational safeguards, but no internet service can guarantee absolute security.
Your choices and rights
You may request access to, correction of, or deletion of personal information, subject to applicable law and legitimate operational needs. You may also close your account or opt out of marketing communications. To make a request, email jabzwebdesign@gmail.com. We may need to verify your identity before completing a request.
Cookies and analytics
We may use essential cookies and similar technologies to keep the website and authenticated areas working, remember preferences, and understand service performance. You can control cookies through your browser settings, although disabling essential cookies may affect functionality.
Children
Jabz is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy as the service changes. When we do, we will update the effective date above and provide any notice required by law. Your continued use of the service after an update means the updated policy applies to future use.
Contact
Questions about this policy can be sent to jabzwebdesign@gmail.com.